Lincoln Hospital and Clinics want to ensure our patients and communities stay informed about Novel Coronavirus (COVID-19)
We are taking interim infection prevention measures in all our locations to address COVID-19 and contain the potential for spread.
For up-to-date information on cases for Lincoln County, please go to the Lincoln County Health Department website at www.co.lincoln.wa.us/public-health/coronavirus-covid-19-updates/
- If you are concerned about exposure to COVID-19, please contact the Washington State DOH COVID-19 information line at 1-800-525-0127.
- If you are showing symptoms of COVID-19 and feel you need to be seen, please call your primary care provider.
- If you are showing severe symptoms of COVID-19 and need to come to the ER, please call us on your way at 1-509-725-7101.
What you need to know
- Most cases of COVID-19 will not mean hospitalization, or even a trip to an emergency room. Hospital care is a precious resource that needs to be reserved for those with the most serious symptoms.
- Follow the advice of public health to prevent infection, these are common sense steps like washing your hands, not touching your face, staying home when you are sick, coughing or sneezing into a tissue and throwing that tissue away.
- If you are sick, stay home and manage your symptoms as you would any cold.
- If your symptoms become worse, call your primary care provider or the DOH coronavirus hotline at 1-800-525-0127, press # for symptom evaluation.
- Continue to see your provider for regularly scheduled visits to address your other health care needs. Do not neglect your existing needs. However, CALL your provider before going in for your appointment.
- Masks alone will not prevent you from getting the virus, but they can help prevent the spread of the illness because they stop big droplets from sneezes and coughs from becoming airborne or contaminating surfaces.
How to be prepared & prevent the spread
There is a lot of official information out there about what to do if you get COVID-19 or are showing symptoms. We would like our communities to know how to prepare prior to the onset of symptoms, if they should occur.
Please do not panic as stress and anxiety can lower your immune system and make you more susceptible. However, we ask that you reasonably prepare yourself and your family in the following ways:
1) If you take daily medications (i.e. blood pressure pills), make sure you have enough to last a couple of weeks.
2) Pre-buy fever reducers like acetaminophen. There’s no need to stock up with every available bottle, but ensure you have some on hand if someone in your household comes down with a fever, COVID-19 related or not. Please talk to your primary care provider about the use of ibuprofen in conjunction with COVID-19.
3) Consider stocking your medicine cabinet with things like cough drops, first aid supplies, cold medicine, etc. Again, no need to overdo it, just get enough for if someone in your family falls ill.
4) Have your go-to sickbed foods on hand. These can include chicken or vegetable broth and hydrating drinks such as Gatorade or Pedialyte.
It is important to remember that so far, 80% of COVID-19 cases have been mild. This means, a majority of people have experienced cold or flu-like symptoms. However, what is more important is to take measures to prevent the spread. Your mild symptoms could cause severe symptoms for someone else who is more vulnerable.
To reduce your risk of contracting or spreading COVID-19 we ask that you take the following precautions in your day-to-day life:
- Wash your hands regularly. You should be washing your hands with soap and water for at least 20 seconds.
- Keep household cleaners such as bleach wipes or alcohol wipes on hand. Wipe surfaces in your home or office regularly as the virus can live on surfaces for a period of time. Even soap and water can do the trick if you do not have wipes available to you.
- Practice good respiratory etiquette; cough into your elbow instead of spewing virus-laden particles into the air. We’ve all seen that YouTube video showing how far a sneeze or cough can go… don’t be that person and don’t make us post that video because we will…
- If you are sick – any kind of sick – please self-isolate. This means staying home and away from other people.
- Stay home except for essential travel. If you do have to go out, make sure to stay 6 feet from people and wear a mask to help protect others.
Symptoms of COVID-19
The most common symptoms of COVID-19 are fever, trouble breathing, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.
Call your doctor if you…
Develop symptoms, and have been in close contact with a person known to have COVID-19
Have recently traveled from an area with widespread or ongoing spread of COVID-19 and you have developed symptoms.
Testing for COVID-19
Please trust your healthcare provider to determine whether getting tested is right for you. Their recommendations for treatment may not change and with limited testing available we need to preserve resources. The following people who exhibit COVID-19 symptoms should contact their healthcare provider and be tested for COVID-19 if their symptoms worsen or their healthcare provider recommends testing:
- Patients older than 60 years
- Patients with underlying health conditions
- Pregnant women
Younger, healthy individuals with mild illness do not need to be tested. They should stay home for 7 days after symptom resolution. Additionally, testing is not recommended in persons who do not show symptoms (asymptomatic).
We are also preserving minimal tests for patient-contact-only medical providers who are at high-risk of contracting COVID-19 should we have a confirmed case in our facilities. It is important that we make these tests available to healthcare providers and first responders so we can quickly determine if they have been infected in an effort to preserve our healthcare workforce. Otherwise, they would have to isolate at home for 14 days and we would come up against a staffing shortage that would affect our ability to care for patients.
Testing in our clinics: If you are experiencing symptoms of COVID-19 and you do not need to be hospitalized, please CALL your primary care provider. If you need to be seen, you will be scheduled at our curbside clinic at the Davenport Clinic where they may determine you need to be tested for COVID-19. Other testing may occur prior to this in order to rule out other respiratory illnesses. If they determine testing is appropriate, they will swab your nasal passage and send the specimen to an approved lab for testing. We cannot process tests for COVID-19 at the Lincoln Hospital Lab. Currently, there is a waiting period for the results of those tests. Depending on your symptoms and their severity, you will either be asked to self-isolate at home or you will be admitted to the hospital. Alternatively, your provider may determine you do NOT need to be tested, at which point, they will advise you on a treatment plan.
Testing at the hospital: The same procedure will happen in our ER as within our clinics. If you are experiencing severe symptoms of COVID-19 (difficulty breathing and temperature over 103*), the ER provider will determine if you need to be tested for the virus. Other testing may occur prior to this in order to rule out other respiratory illnesses. If they determine testing is appropriate, they will swab your nasal passage and send the specimen to an approved lab for testing. We cannot process tests for COVID-19 at the Lincoln Hospital Lab as is consistent with all hospital labs at this time. Currently, there is a waiting period for the results of those tests. Depending on your symptoms and their severity, you will either be asked to self-isolate at home or you will be admitted to the hospital. Alternatively, your provider may determine you do NOT need to be tested, at which point, they will advise you on a treatment plan.
Seeing your healthcare provider
If you are exhibiting symptoms of COVID-19 and feel you need to be seen, please call your primary care provider before going to a clinic. This includes any regularly scheduled appointments you may have. You will be instructed on what you should do upon arrival to the clinic. You will be required to wear a mask before entering any of our facilities and masks will be available at the entrance.
Please continue to see your primary care provider for your regularly scheduled visits. Do not neglect your healthcare needs. We are also making other adjustments to our services:
- Davenport Clinic: The Davenport Clinic is open during our regular business hours, Monday - Friday, 9am - 4:30pm and Saturday, 10am-12pm. Appointments must be made prior to coming into the clinic; no walk-ins at this time. However, we are usually able to accommodate same-day appointments. Patients with respiratory symptoms will be sent to the curbside clinic on the west side of the Davenport Clinic. If you need other accommodations for your appointment, please let us know and we will do our best to accommodate your needs so you can continue your healthcare. All patients will be screened from their cars for COVID-19 symptoms upon arrival at our health campus in Davenport. If symptoms are present, the patient's healthcare provider will be notified and they will make a recommendation for care.
- Reardan & Wilbur Clinics: The Reardan & Wilbur Clinics are open during regular business hours, Monday - Friday, 9am - 4:30pm. Appointments must be made prior to coming into the clinic; no walk-ins at this time and no MA visits at the Wilbur Clinic. However, we are usually able to accommodate same-day appointments. Patients with respiratory symptoms will be send to the curbside clinic at the Davenport Clinic. If you need other accommodations for your appointment, please let us know and we will do our best to accommodate your needs so you can continue your healthcare.
When you arrive for your appointment:
1. Call to notify the receptionist you have arrived.
2. Stay in your car. You will be screened for COVID-19 symptoms at your car. Patients with symptoms will not be permitted to enter the clinic.
- Curbside Clinic: Lincoln Hospital and Clinics are striving to prevent an outbreak in our community by isolating patients with respiratory illnesses who need appointments in the clinics. All patients who have appointments to address respiratory symptoms will be scheduled at our curbside clinic located on the west side of the Davenport Clinic. Patients will be asked to park on the west side of the Davenport Clinic (Nicholls St.) and call to let us know they have arrived. This is in an effort to address concerns and prevent spread of COVID-19 while also continuing to provide care for patients with other health needs. Lincoln Hospital and Clinics do not want to contribute to a different kind of health crisis by not caring for patients with chronic illnesses or other health issues during this time.
- Routine & Chronic Care: Our clinic locations will remain open for routine visits and chronic disease care. Please call to make an appointment, if you have the need, and notify the scheduler if you have any symptoms of COVID-19. Same-day appointments are still available, however, we can no longer accommodate walk-ins. Do not ignore your healthcare needs during this time. If you need other accommodations for your appointment, including a virtual visit, please let us know and we will do our best to accommodate your needs so you can continue your healthcare.
- Arrival at Lincoln Hospital & Davenport Clinic: All patients will be screened upon arrival at the health campus in Davenport. Whether you are accessing the hospital or the Davenport Clinic for your regularly scheduled appointment, you will be screened by a health professional at an outside screening checkpoint and directed on where to enter the facilities:
- Lincoln Hospital Emergency Room and Ambulance will enter through the main entrance at the front of the hospital.
- Lincoln Hospital outpatient care (Lab, Imaging) will enter through the Emergency Room.
- Davenport Clinic patients with appointments who do not have respiratory symptoms will enter through the Davenport Clinic’s main entrance.
- Patients from the Wilbur, Reardan or Davenport clinics who have respiratory symptoms and have an appointment at our curbside clinic will be seen in the trailer on the west side of the Davenport Clinic (Nicholls St.).
- Peak Fitness: Physical therapy patients at Peak Fitness Physical Therapy location are being screened for COVID-19 symptoms upon check-in and may be asked to wear a mask and/or reschedule their appointment.
Coming to the emergency room
Most COVID-19 cases will not need hospitalization or even treatment from a healthcare professional. If you are exhibiting symptoms of COVID-19, please call your primary care provider before going to a clinic or ER or call the DOH Coronavirus Hotline at 1-800-525-0127, press # for symptom evaluation. If you feel you need to be seen, please call us at 509-725-7101 prior to arriving at our emergency room. You will be asked to wear a mask prior to entering the facility. Masks will be available at our main entrance.
Due to our current visitor restrictions, if you are an adult and are brought into the ER by a friend or family member, they will be asked to wait in their car while we care for you. Pediatric patients will be allowed one (1) parent to accompany them to the ER.
Entering Lincoln Hospital
All patients will be screened upon arrival at the health campus in Davenport. Whether you are accessing the hospital and emergency room or the Davenport Clinic for your regularly scheduled appointment, you will be screened by a health professional at an outside screening checkpoint and directed on where to enter the facilities:
- Lincoln Hospital Emergency Room and outpatient care (Lab, Imaging) will enter through the main entrance at the front of the hospital. The entrance will be locked. Please ring the buzzer and staff will let you in.
- Ambulances will enter through the southwest entrance.
- Davenport Clinic patients with appointments who do not have respiratory symptoms will enter through the Davenport Clinic’s main entrance.
- Patients from the Reardan, Wilbur or Davenport clinics who have respiratory symptoms and have an appointment at our curbside clinic will be seen on the west side of the Davenport Clinic (Nicholls St.) in the trailer.
Visitor restrictions at Lincoln Hospital
Visitor restrictions have been implemented for all patients at Lincoln Hospital. In an effort to conserve our limited resources and to protect our patients, no visitors will be allowed to enter Lincoln Hospital.
Exceptions to this include:
- Pediatric patients are permitted to have one (1) parent with them.
- Patients experiencing end-of-life will be permitted to have one (1) visitor at a time.
We understand the inconvenience this might be to you and your family or friends in the hospital at this time. Our highest priority is the safety of our patients and healthcare staff. We encourage you to use the technology available to you to communicate with your loved ones and we will do our best to accommodate that. All employees, patients and visitors must wear a mask in the facility.
Due to the recent increase in COVID-19 cases in Lincoln County, we are no longer allowing visitors to our Transitional Care Unit.
Lincoln Cafe Express
In an effort to minimize spread and exposure to potential COVID-19, the Lincoln Cafe Express is closed to the public until further notice.
We will still be offering free coffee and tea to qualified visitors in our family waiting room.
DOH coronavirus hotline
1-800-525-0127, press # for symptom evaluation
You can also visit our Coronavirus health topic center to learn more.
Updated: Thursday, July 27, 2020